Allsop Home & Garden Returns Policy

If you received a damaged, defective, or incorrect item, call or email us right away and we will take care of it.

While we hope you're overjoyed with your purchase from Allsop Home & Garden, sometimes it just doesn't work out. So, as long as you have your order number and original packaging you can return an item within 30 days of purchase for a full refund minus shipping. We'll cover the shipping cost if the return is a result of our error, otherwise we require that you pay to send the product back to us.

We cannot accept returns of certain items, including:

Any item that's returned more than 30 days after purchase
Any item that's not in its original condition with original packaging
Products that are damaged or missing parts
Any product missing the serial number or UPC
Products not purchased directly from Allsop Home & Garden for return, however we are happy to help get the product working properly

Please don't just send the products back to our warehouse without contacting us first, as any packages returned to the warehouse must have a Return Authorization number included for processing.

Give us a call. Our Returns Center will guide you through the return process.

Not to sound all official, but sometimes we gotta do what we gotta do. So, if you believe the normal use of an Allsop product has damaged the product it was designed to work with, let us know. If appropriate we may require you to ship the damaged hardware to us (We will provide a Return Authorization if this is necessary). If it is deemed that our product damaged your hardware and we can't fix it, we'll replace it and refund your shipping costs

International Sales - When ordering from Allsop Home & Garden and shipping internationally through Bongo all sales are final and can't be return or exchanged. We will offer warranty advice via email or phone, however we are unable to send warranty parts internationally.

Please contact us at:

866-425-5767

Garden.consumer@allsop.com